Amazon Work From Home Job HR Benefits Team as an MBS Advisor on a 6-month direct settlement. This faraway function entails assisting employees with benefits-associated queries, making sure first-touch decisions via telephone, chat, and case systems. Ideal for graduates with 0–10 years of experience in customer support or HR, the role calls for notable verbal exchange, empathy, and problem-fixing talents. Work in a fast-paced, global environment with rotational shifts and weekly offs. This is a tremendous possibility to gain HR operations experience at one of the global’s main groups. Salary: ₹4–4.5 LPA.
- Position: MBS Advisor
- Company: Amazon
- Location: Bengaluru
- Experience: 0–10 years
- Education: Any Graduate
- Salary: ₹4–4.5 LPA.
- Employment Type: Full Time
About Amazon
Founded in 2004, Amazon India Development Center (AIDC) started in Bangalore and has for the reason extended to Chennai and unique key cities. These facilities were created to faucet into India’s gifted tech and operations pool to electricity Amazon’s international growth. AIDC supports Amazon’s worldwide customers with the useful resource of constructing, trying out, and managing tech, merchandise, and services.Amazon is not only a corporation; it’s miles a dynamic surroundings of innovation, purchaser obsession, and continuous reading. With the My HR Benefits Team part of the Benefits Experience & Technology (BXT) Team, Amazon desires to simplify and enhance the employee advantages experience.
Amazon Work From Home Job Description
As an MBS Advisor, you’ll play an important characteristic in supporting Amazon personnel across several geographies concerning their health and fitness benefits, lifestyles insurance, retirement plans, and inventory options.This position calls for purchaser-centric wondering, robust conversation, and a trouble-fixing mind-set. You will make sure that employee benefit inquiries are resolved effectively and effectively through calls, chat, and inner ticketing structures.
Key Responsibilities: Amazon Work From Home Job
🔹Handle employee inquiries thru My HR Case, My HR Chat, and communicate to help.
🔹Act as the first factor of touch for benefits-associated problems, making sure a primary-touch choice.
🔹Escalate unresolved queries to Tier 2 while necessary, making sure timely have a look at-up and backbone.
🔹Stay up to date with Amazon’s evolving advantages applications, regulations, and workflows.
🔹Provide personnel with correct, everyday, and well timed responses.
🔹Maintain confidentiality and compliance with employer facts policies.
🔹Collaborate with worldwide and close HR corporations to deal with complex troubles.
🔹Ensure all interactions meet Amazon’s necessities for patron obsession and operational excellence.
Basic Qualifications of Amazon Work From Home Job
- Bachelor’s diploma in any state of affairs (favored: HR, Business Admin, or related areas).
- 0-10+ years of enjoy in:
- Customer Service
- Contact Centers
- International BPOs
- Excellent English conversation (verbal and written).
- High-speed net connection (50–100 Mbps) required earlier than turning into a member of.
- Willingness to artwork in rotational shifts (24×7 surroundings).
Adept at managing multiple inquiries and running underneath pressure.
Preferred Qualifications of Amazon Work From Home Job
- Background in HR consulting, advantages management, or employee engagement.
- Strong organizational capabilities with hobby to element.
- Experience in dealing with touchy worker statistics with care.
- Prior publicity to global businesses and fast-paced environments.
- Ability to manipulate time efficiently and prioritize competing duties.
- High emotional intelligence and empathy in purchaser interactions
Key Skills Required for Amazon Work From Home Job
- Customer Service
- Communication Skills
- Problem Solving
- Multitasking
- Time Mana
- gement
- BPO/Voice Process
- US Process familiarity
- Call Center / International BPO Experience
- Customer Support & Retention
- HR Tools (desired: Workday, ServiceNow, HRIS structures)
Compensation and Salary of Amazon Work From Home Job
- Competitive salary: ₹4–4.5 LPA.
- Work From Home setup useful resource (gadget can be furnished)
- Training and onboarding by means of manner of Amazon experts
- Exposure to international HR practices and equipment
- Opportunity to work with one of the maximum stylish groups globally.
Benefits of Working with Amazon
While that could be a contractual function, going for walks with Amazon nonetheless gives a number of blessings:
🔹Remote Work Flexibility – Save pass backward and forward time, maintain paintings-life stability.
🔹Exposure to Global Systems – Learn how Amazon manages employee blessings globally.
🔹Brand Association – Amazon experience affords widespread charge on your CV.
🔹Learning & Development – Access to internal property and know-how hubs.
🔹Diverse & Inclusive Environment – Be a part of a way of life that values each voice.
🔹Professional Network Growth – Work with agencies at some stage in HR, IT, and operations.
Work Schedule & Environment
- Shifts: Rotational (24×7 shift cycle)
- Weekly Offs: 5-day artwork week with 2 consecutive rotational off days (adjustments each 3–4 months)
- Work Mode: Fully Remote / Work from Home (Limited to indexed states)
Career Growth Opportunities at Amazon
Even in spite of the truth that the placement is agreement-based totally, Amazon offers a strong profession trajectory:
Potential Growth Paths:
- Permanent HR Operations/Support roles at Amazon
- Team Lead or Training roles internal HR or Customer Service
- Internal mobility to 1-of-a-kind Amazon departments (based totally on overall performance)
- Transition to everlasting roles after agreement of completion (based on availability)
Career-Boosting Aspects:
- Develop expertise in devices like Workday, ServiceNow, Amazon HRIS
- Learn real-global software program of HR compliance, blessings regulation, and employee family contributors
- Gain pass-practical collaboration enjoy with teams in the US, Europe, and APAC regions
Who Should Apply?
- Fresh graduates seeking to start their employer adventure.
- Experienced specialists from customer support or BPO trying to transition to HR.
- Stay-at-domestic professionals seeking to cross returned to artwork in a bendy setup.
- Candidates within the indexed states who need faraway jobs with global exposure.
Application Process for Amazon Work From Home Job
1. Apply Online thru Amazon’s Naukri Page
2. Submit updated resume and relevant documents.
3. Complete an evaluation round (may additionally furthermore consist of voice and situational judgment check).
4. Virtual interview with a hiring organization.
5. Background verification and onboarding.
Conclusion
In these days virtual-first worldwide, some distant jobs that offer professional stability, growth, and publicity are uncommon. Amazon’s MBS Advisor feature offers a nice aggregate of flexibility, reimbursement, and professional improvement, mainly for individuals passionate about client enjoyment and HR techniques.This is greater than a hobby — it’s an entryway into one of the most fashionable corporations inside the global, in which innovation, inclusion, and integrity guide each characteristic. Whether you’re beginning your career or looking for an easy bankruptcy, Amazon’s My HR Benefits Team can be the first-rate platform.
Click Here to Apply Now
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