Tech Mahindra Walk in Drive in Noida for Freshers keen to begin their career within the BPO industry. We are hiring for the position of Customer Support Executive (Voice Process). If you have exquisite communication capabilities in Tamil and English and are equipped to paintings in a rotational day shift, this is your chance! Open to graduates and undergraduates without or with experience. Immediate joiners preferred. Walk in from 2nd to 11th June 2025, 10:00 AM to 4:00 PM at A6 Sector sixty-four Noida, Tech Mahindra. Don’t pass over this thrilling opportunity!
Tech Mahindra Walk in Drive Description:
- Job Title: Voice Process
- Location: Noida
- Company: Tech Mahindra
- Salary: Not Disclosed
- Experience: Freshers
- Qualifications: Any Graduate
- Job Type: Full Time
About Tech Mahindra:
Tech Mahindra is a leading global company of IT, networking, and business process outsourcing (BPO) services. Part of the Mahindra Group, it offers modern answers in virtual transformation, consulting, and enterprise re-engineering throughout numerous industries. With a robust consciousness on patron-centric services and contemporary technologies, Tech Mahindra enables companies to improve efficiency, power boom, and stay competitive in iinthe digital tage
Tech Mahindra Walk in Drive Job Description:
As a Customer Support Executive (Voice Process) at Tech Mahindra, you may deal with inbound and outbound calls, addressing customer queries, resolving trissuesand providing exceptional service. The position calls for brilliant verbal exchange skills in Tamil and English. You’ll be responsible for retaining customer satisfaction, updating data, and following business enterprise protocols. This is a work-from-office role in Noida, with rotational day shifts and a 6-day paintings week. Both freshers and experienced candidates are welcome. Immediate joiners are favored. This function gives a first-rate possibility to increase professional abilties and grow inside a dynamic BPO surenvironmen
Tech Mahindra Walk in Drive Responsibilities:
- Handle inbound and outbound calls professionally and civilly.
- Understand and remedy client queries and court cases in a well-timed manner.
- Maintain an extensive range of consumer satisfaction by using correct information and answers.
- Document all customer interactions in the device, as ending with company suggestions.
- Follow standard running methods and cling to quality and compliance standards.
- Collaborate with team members to set performance goals.
- Provide comments and hints for method upgrades.
- Adapt to rotational shifts and paintings on a 6-day work week schedule.
- Demonstrate robust conversation talents in Tamil and English.
- If you’d like, I can also offer a list of competencies required for the role! Just say the word.
Tech Mahindra Walk in Drive Skills Required:
- Excellent conconversationallents in Tamil and English (obligatory)
- Strong listening and trouble-solving capabilities
- Ability to address consumer queries with staying power and empathy
- Good interpersonal and team collaboration talents
- Basic laptop literacy and the potential to navigate CRM tools
- Ability to work under pressure and multitask multiple responsibilities
- Strong interest in integrity and accuracy in records handling
- Flexibility to work in rotational shifts and on a 6-day pay scheda
Education Requirements: Any Graduate
Tech Mahindra Walk in Drive Benefits:
- Attractive Salary: Up to ₹2.5 LPA
- Professional Growth: Opportunities to examine and develop within a leading worldwide organization
- Training & Development: Comprehensive training is provided for freshers
- Work Environment: A supportive and dynamic place of job culture
- Job Stability: Full-time, work-from-office function with an established professional route
- Performance Incentives: Additional rewards for meeting overall performance targets (where relevant)
- Experience with Global Standards: Exposure to industry-leading methods and fine practices
- Networking Opportunities: Work with specialists from various backgrounds
- Employee Engagement Activities: Participate in group-building and cultural occasions.
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