Walk In Interview Jobs Sutherland Global Services as an International Voice Process Executive, where you will provide brilliant customer support to global clients through cellphone, chat, and e-mail. This is a complete-time, everlasting role proper for individuals with brilliant English conversation talents, strong problem-fixing abilities, and a passion for customer service. You will paint in a 24×7 rotational shift, handling queries, resolving issues, and ensuring client satisfaction. The role gives aggressive pay, overall performance-based incentives, medical benefits, and career growth opportunities within a supportive and professional international BPO environment. Ideal for applicants dwelling close to Mumbai’s foremost railway strains.
- Walk In Interview Jobs
- Position: International Voice Process Executive
- Company: Sutherland
- Location: Mumbai
- Experience: 1 – 3 Years
- Education: Any Graduate
- Employment Type: Full Time
Job Description
The Walk In Interview Jobs role is designed for humans enthusiastic about customer support and interested by running in a quick-paced, worldwide environment. The undertaking involves imparting voice-primarily based and combined manual (voice, e mail, chat) to customers all through the globe. You will play a vital characteristic in resolving purchaser issues, ensuring delight, and maintaining the business enterprise’s recognition as a pacesetter in customer service.The International Voice Process at Sutherland calls for specialists who can expect on their feet, communicate in truth, and remedy issues with empathy and common universal overall performance
Walk In Interview Jobs Responsibilities
As a member of the International Voice Support group, your obligations will encompass:
1. Customer Support: Delivering splendid voice-primarily based absolutely actually customer service to global customers via managing queries via mobile cellphone, chat, and electronic mail.
2. Problem Resolution: Diagnosing and troubleshooting purchaser troubles with services or products and providing effective answers in a nicely timed way.
3. Multi-channel Communication: Supporting customers thru multiple structures—voice, chat, and email.
4. Issue Documentation: Accurately logging customer interactions and updates the use of inner structures.
5. Shift Flexibility: Working in a 24×7 shift surroundings, together with night time time time shifts and rotational weekly offs.
6. Service Excellence: Ensuring patron satisfaction via spark off responses, expert demeanor, and a proactive method.
7. Team Collaboration: Cooperating with pals and control to ensure organization goals and provider stage agreements (SLAs) are met.
8. Adherence to Guidelines: Following business company protocols, safety tips, and top notch requirements in the route of all customer interactions.
About the Company
Sutherland is a global virtual transformation and commercial corporation approach outsourcing (BPO) company organization with a sturdy footprint in over one hundred forty international locations. With a legacy spanning over 35 years, Sutherland permits clients to enhance purchaser reviews, streamline operations, and stress growth using human and technological intelligence.With its workplaces unfolding in the direction of India, collectively with Mumbai, Chennai, Hyderabad, Bangalore, and Pune, Sutherland is ideal for its innovation, ethics, and employee-first way of life.
Required Qualifications of Walk In Interview Jobs
🔹Minimum 12th bypass; Graduation isn’t obligatory however favored.
🔹1-3 years of revel in a comparable customer support or voice system characteristic is outstanding.
🔹Freshers with extraordinary verbal exchange abilities can also furthermore exercise.
Walk In Interview Jobs Essential Skills
🔹English Fluency: Excellent verbal and written English verbal exchange is compulsory.
🔹Customer-Centric Attitude: Willingness to move the greater mile to clear up consumer troubles.
🔹Typing and Computer Literacy: Good typing pace, MS Office competencies, and ability to navigate a couple of structures.
🔹Team Spirit: Collaborative thoughts-set with a professional and proactive approach.
🔹Problem-Solving Skills: Analytical questioning and the ability to offer quick, powerful answers.
Walk In Interview Jobs Salary & Incentives
- Salary Range: ₹1,00,000 – ₹3,50,000 in step with annum (primarily based mostly on enjoy and regular everyday typical performance)
- Incentives: Performance-based totally incentives on pinnacle of the regular profits
- Cab Facility (steady choose-up and drop)
- Medical Insurance insurance
- Shift Allowances (wherein relevant)
Benefits of Walk In Interview Jobs
- Cab Facility: Home choose-up and drop for all shifts to make sure worker protection and comfort.
- Medical Insurance: Comprehensive fitness insurance collectively with dependents.
- Performance Incentives: Lucrative monthly/quarterly bonuses based totally on KPIs.
- Work-Life Balance: With rotational offs and a supportive group manner of life.
- Global Exposure: Opportunity to interact with worldwide clients and recognize global company business enterprise requirements.
- Job Stability: Permanent employment with one of the most genuine names within the BPO place.
Career Growth Opportunities at Sutherland
Sutherland believes in nurturing skills and building prolonged-time period careers. As an worker, you’ll have get right of access to:
◾ Internal Job Postings (IJPs): Apply for inner promotions or transfers inside the agency.
◾ Certifications & Training: Company-backed applications in customer support, language enhancement, control improvement, and greater.
◾ Performance-Based Growth: Transparent and advantage-primarily based definitely appraisal device.
◾ Cross-beneficial Opportunities: Move to large departments like Quality, Training, Team Lead roles, HR, or perhaps Tech Support.
◾ Many of Sutherland’s group leaders, managers, and senior executives started out their journey in comparable voice-based in reality roles and grew via energy of thoughts, upskilling, and normal average overall performance.
Walk In Interview Jobs Details
Date: 4th – 9th August
Time: 12:00 PM to 3:00 PM
Venue: Sutherland Global Services 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane-Belapur Road, Arioli, Navi Mumbai – 400708
Conclusion
Walk In Interview Jobs you are starting your professional journey or trying to find a way to take the following step to your customer service profession, this possibility at Sutherland Global Services offers the whole thing you want — exquisite education, robust employment, professional increase, and the chance to engage with international clients.With supportive control, international requirements, and robust infrastructure, you’re no longer virtually taking a method — you’re starting a profession in one of the global’s most critical BPO companies
Click Here to Apply Now
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