Walk-In Drive for Freshers at Muthoot Finance is in search of fresher graduates to engage Junior Relationship Executives (JRE) and Customer Care Executives (CCE). These are full-time, permanent jobs that primarily include managing customer relationships, supporting branch operations, handling gold loan processes, and local marketing visits. The candidates will also be there to help the front desk along with the back-office tasks and ultimately ensure a smooth customer cycle. The role is open for male graduates (except B-Tech) having not more than two years of experience. The position offers a salary of ₹1.25-3 LPA with attractive career advancement opportunities at the top gold finance company in India. Walk-in interviews will be held from the 21st to the 30th of August 2025.
- Position: Customer Care Executives
- Company: Muthoot Finance
- Location: Mumbai
- Experience: Freshers
- Salary: ₹1.25-3 LPA
- Education: Any Graduate
- Employment Type: Full Time
About Muthoot Finance
Muthoot Finance Ltd., the flagship company of The Muthoot Group, is the number one company in India that gives loans against gold, Muthoot group had been a trust in the past and is a trust still after nearly 8 decades. This is a company that crossed the line of being a local Kerala company and became a national company, a company that is the face of Kochi to the rest of India, Muthoot’s headquarters in Kochi.Besides, this company that has more than 5500 branches in the different cities and towns of the country, it deals with gold loan, money transfer, insurance, and foreign exchange besides money lending. Muthoot Finance is a leader who is recognized for his good business practice and the customer-centric approach and takes the lead in the financial inclusion movement that simplifies the access to financial services in India for the people who live in remote areas.
Responsibilities of Walk-In Drive for Freshers
1. Customer Relationship Management
- Walk-in customers should be attended to personally.
- Answers must be given to questions about gold loans, payments, and services.
- Clients must be developed and nurtured for the long-term to maximize account values.
- Customer satisfaction standards being met are much appreciated.
2. Sales and Marketing Support
- It Financial institutions should advertise the offerings of a company like Muthoot Finance.
- Scientific visits will be undertaken to create additional leads.
- Carrying out a promotional campaign at the branch level could be made easier by you.
3. Branch Operations and Administration
- Branch activities that support the day-to-day routine of an organization.
- Procedure for metal appraisal and loan disbursal.
- Handling of cash and account reconciliation.
- Meticulous upkeep of records and documentation are vital.
4. Back Office Support
- Taking care of sales paperwork, data entry, and system updates.
- Assisting the senior relationship executive in the performance of his daily duties.
- Doing things by the company rules and in respect of regulatory requirements.
5. Coordination with Teams
- Interaction with other divisions within the company to ensure a smooth operation at the branch office.
- Assisting other branch staff during their time of need.
Job Description of Walk-In Drive for Freshers
If you are in charge of public relations at the junior level (JRE) or the Customer Care Executive (CCE) at Muthoot Finance, your duties will consist of managing customer interactions, assisting with gold loan disbursal, handling branch operations, and record-keeping. Your work will focus on gold valuation (with training), supporting senior executives, local marketing tours, and customer service of the branch. In addition to these front and back-office duties, you will also perform basic accounting tasks. This is a full-time, permanent position, suitable for fresh graduates (except B.Tech) with a desire for finance and operations. The essential requirements are the ability to communicate well and a customer-first attitude.
Eligibility Criteria for Walk-In Drive for Freshers
Muthoot Finance is open to grads who are fresh and meet the requirements stated below:
Education:
- Graduate of any course (except B.Tech) from any recognized university
- Commerce, Arts, Science background applicants can also apply for this job.
Experience:
- 0 to 2 years (freshers are greatly encouraged to apply)
Age Limit:
- The age of the candidates should be 30 years or less
Gender Preference:
- Only male candidates are preferred at present.
Key Skills Required for Walk-In Drive for Freshers
We do not expect previous experience as a must-have condition, though having the next skills will be a good advantage for you:
Technical & Functional Skills:
- Simple knowledge of accounting and finance concepts.
- Efficient data processing and great application of office skills.
- Understanding of gold valuation (acquire the necessary knowledge through training).
Soft Skills:
- Excellent oral and social skills.
- Customer service mindset that shines with your great personality.
- The Capacity to multi-task and efficiently control your time.
- Great problem-solving and decision-making skills.
- Your personality as a team-oriented member with initiative participation in line with a proactive attitude.
Compensation and Benefits of Walk-In Drive for Freshers
Salary:
- The salary we are talking about here will be in the range of ₹1.25 to ₹3.00 lakh rupees per annum.
- (In accordance with the academic background, performance in the interview, and city of work)
Extra Benefits:
- High commission based on performance
- Pay for your efficient travel during marketing visits
- Training through real-life working situations and continuous learning are open to you.
- Provident Fund (PF), Gratuity, and other statutory benefits.
- Promotional opportunities and the possibility of transferring to another position within the company
Career Growth Opportunities at Muthoot Finance
Muthoot Finance is deeply committed to nurturing in-house talent. Individuals who begin their career as Junior Relationship Executives (JRE) can expect to get access to a well-defined career trajectory resulting in a rise in the positions such as:
- Senior Relationship Executive
- Assistant Branch Manager
- Branch Manager
- Area/Regional Manager
The company regularly holds training sessions, leadership development programs, and certifications to assist the staff to grow in both, personal and professional grounds. A few current managers and team leads at Muthoot who started their careers at the JRE or CCE level, are living proofs that commitment and performance always get rewarded.
Why Muthoot Finance?
1. Reputed Brand: Muthoot Finance with its 80 years of legacy has become a household name in India and provides job stability and respect to its employees.
2. Pan-India Presence: The firm is present in over 5,500 locations across the country. Hence, internal transfers and promotions are a matter of choice.
3. Supportive Work Culture: A company with employee-centric policies, Muthoot is known for encouraging a good work-life balance.
4. Training and Development: Continuous Learning is an integral part of the Employee Journey at Muthoot executed through comprehensive training modules.
5. Recognition and Rewards: There are numerous occasions when the top performers get rewarded. These include gratifications both financially and through internal recognition programs.
Walk-In Drive for Freshers Details
Date: 21st August 2025 to 30th August 2025
Time: 10:00 AM to 5:00 PM
Venue: 1st Floor, Patel Complex, S.V. Road, Liberty Garden Road, Above Saraswat Bank, Mamledarwadi, Malad West, Mumbai
How to Get Ready for a Walk-In Drive for Freshers
If you want to be a part of this walk-in interview, then following are some tips which will help you to create a great impression:
- Carry the following documents:
- Latest resume with your contact details
- One or two passport-size photographs
- Certificates of educational qualification (both originals and photocopies)
- Aadhar card and PAN card (or any other ID proof)
- Be dressed in business formal or semi-formal clothes for the interview
- Neatly groom yourself; first impressions do matter
- Have a basic knowledge of finance, customer service, and gold loan operations
Practice commonly asked interview questions such as:
- Give a brief introduction of yourself
- Why do you choose Muthoot Finance to work with?
- What are your strong points and weak points?
- The difficult customer, how would you handle him?
FAQs for Walk-In Drive for Freshers
1. Who can apply?
Graduates from any stream (except B.Tech), preferably male, aged up to 30 years.
2. Is prior experience required?
No, freshers with 0–2 years of experience can apply.
3. What is the job location?
Mumbai – specifically areas like Mulund, Bhandup, and Nahur.
4. What is the salary range?
₹1.25–3 LPA, based on qualifications and interview performance.
5. What are the work timings?
Full-time, standard branch hours.
6. Is training provided?
Yes, on-the-job training is offered.
Conclusion
Walk-In Drive for Freshers at Muthoot Finance is an amazing chance for the recent graduates to start a career in the financial sector that is both interesting and useful. Muthoot not only gives you a job but also a career through the various growth opportunities, rigorous training, and their strong brand name.If you are motivated, disciplined, and willing to learn, just drop by the office at Malad West from 21st to 30th August 2025 anytime between 10 AM to 5 PM and make your first move towards an enriching future.
Click Here to Apply Now
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