Teleperformance Walk in Drive in customer experience management, for an interesting walk-in opportunity in Bengaluru for the Banking Customer Support Executive role. Open to freshers and experienced (6+ months of recognized email/chat) specialists. Enhance your career indeliveringFSI area with earnings of ₹20,000–₹25,000 CTC/month. Strong English verbal exchange is a should.
Teleperformance Walk in Drive Description:
- Role: Customer Support Executive
- Location: Bengaluru
- Salary: Not reliable
- Experience: Graduation Not Required
- Experience: 0 – 3 years
- Jospecialize
About Teleperformance:
Teleperformance (TP) is a globally recognized French multinational agency acknowledged for delivering extraordinary customer enjoy control services. Operating in over eighty countries, with a body of workers exceeding four hundred 000 passionate employees, TP is a reliable associate for a few of the world’s leading brands. The agency specializes in combining superior generation with human empathy to supply seamless and customized customer interactions across diverse channels.
Teleperformance has installed a strong presence in India and is committed to offering amazing career possibilities to professionals who are individuals. The Bengaluru workplace, located at 31, Chiranjeevi Layout, Hebbal Kempapura, is one of its key hubs.
Teleperformance Walk in Drive Job Description:
Teleperformance is hiring Customer Support Executives for its Banking Process in Bengaluru. This is an exceptional possibility for freshers and professionals with a minimum of 6 months of e-mail/chat experience who are trying to build a worthwhile career within the BFSI (Banking, Financial Services, and Insurance) region.
This role entails direct interplay with clients through cellphone, chat, and email, with the number one goal of improving consumer pride and contributing to sales growth. If you’ve got robust conversation abilities and a passion for helping clients, this position is ideal for you.
Teleperformance Walk in Drive Roles and Responsibilities:
- Customer Support: Handle customer queries, concerns, and court cases right away and successfully through phone calls, chat, and emails.
- Revenue Growth: Drive bank revenue via upselling and move-promoting applicable banking services and products, primarily long-term client desires and shopping behavior.
- Product Promotion: Pitch and promote diverse banking services and products to capability and potential customers.
- Issue Resolution: Ensure customer problems are resolved to their satisfaction, enhancing the general consumer experience.
- Relationship Building: Build and hold robust relationships with customers to sell loyalty and long-term engagement.
- Documentation: Maintain accurate statistics of consumer interactions and transactions for future reference.
Teleperformance Walk in Drive Key Skills Required:
- Excellent Communication in English: Strong verbal and written communication skills are obligatory for this function.
- Customer Orientation: Ability to apprehend and address consumer desires efficiently.
- Sales Acumen: Proficiency in upselling and cross-selling economic merchandise.
- Problem-Solving: Quick communication is the ability to solve consumer issues effectively.
- Adaptability: Comfortable operating in a fast-paced, dynamic environment
- TeaapplyAbility to work collaboratively with friends and contribute to crew achievement.
Teleperformance Walk in Drive Eligibility Criteria:
- Experience: Minimum 6 months of email/chat experience is most effective. Freshers with exceptional communication abilities are also welcome.
- Education: Undergraduates and graduates are favored; however, applicants from any academic background can be considered.
- Language Proficiency: Fluency in English is obligatory.
- Work Location: Becorporatebbal).
- Work Schedule: 6 days operating with a rotational week off. Shifts could be 9 hours long, with 24/7 rotational shifts.
Teleperformance Walk in Drive Salary and Benefits:
Salary: ₹20,000 to ₹25,000 CTC in steps.
Benefits:
- Access to large infrastructure, including a cafeteria, education facilities, and leisure areas.
- Statutory benefits as in line with corporate coverage.
- Opportunities for professional growth through Internal Job Postings (IJP) applications, which promote internal mobility and professional development.
- A dynamic work environment that encourages continuous knowledge of and expert development.
Why Join Teleperformance?
Working at Teleperformance means being part of an organisation that values its personnel and gives possibilities for growth and improvement. With a robust emphasis on employeewell-beingg, TP affords a collaborative and inclusive paintings way of life wherein your contributions are recognized and rewarded.
As a Customer Support Executive in the Banking Process, you’ll gain treasured publicity to the BFSI enterprise and develop crucial abilties which can open doors to numerous career paths within the business and the sector. The role offers a balanced blend of customer support and income, making it ideal for those trying to expand their interpersonal and enterprise acumen.
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