Tech Mahindra Fresher Jobs Hyderabad for Chat Support roles at its Bahadurpally campus in Hyderabad. Open to undergraduates, graduates, and postgraduates with extraordinary English communication talents. Provide international customer support through chat, with five-day workweeks, rotational shifts, and a 2-way cab facility. No prior revel in wished—freshers welcome! Walk in together with your CV and Aadhar card between 10 AM–2 PM. Don’t omit this possibility to launch your career with one of India’s top IT and BPM companies. Apply now and begin your adventure with Tech Mahindra!
Tech Mahindra Fresher Jobs Hyderabad Description:
- Role: Chat Process
- Location: Hyderabad
- Company: Tech Mahindra
- Salary: Not Disclosed
- Qualifications: Graduation Not Required
- Experience: 0 – 5 years
- Job Type: Full Time
About Tech Mahindra:
Tech Mahindra is a leading global IT and commercial enterprise system services company, a part of the Mahindra Group. Headquartered in India, it promises progressive technology solutions, consulting, and digital transformation offerings to international customers. Known for its strong client consciousness and diverse staff, Tech Mahindra operates across more than one industry, helping groups include exchange and drive sustainable growth.
Tech Mahindra Fresher Jobs Hyderabad Job Description:
The function is for Chat Support underneath the Customer Success, Service & Operations branch. As a Chat Support Executive, you will be responsible for delivering awesome customer service by managing and resolving queries over chat. This is a non-voice method, making it best for candidates who are greater comfortable with written verbal exchange while nevertheless making sure top-notch customer interactions.
Tech Mahindra Fresher Jobs Hyderabad Key Responsibilities:
- Provide real-time consumer chat support for international customers.
- Understand purchaser issues very well and deliver appropriate resolutions via chat.
- Maintain high levels of consumer pride via handling queries effectively and professionally.
- Document patron interactions and observe popular working processes to ensure nice and compliance.
- Be flexible to deal with rotational shifts, which include night-time shifts, as per enterprise requirements.
- Be open to address voice calls if required, although the number one mode is chat help.
Tech Mahindra Fresher Jobs Hyderabad Eligibility Criteria:
- Education: Open to Undergraduates, Graduates, and Postgraduates. Even applicants who haven’t finished their diploma can follow.
- Freshers and skilled applicants (0 to 5 years) are welcome to apply.
- Relevant experience in a global chat system could be an brought benefit.
- Excellent conversational competencies in English, each written and verbal, are mandatory.
- Candidates should be snug with rotational shifts in a 24/7 work environment.
- Candidates must no longer be enrolled in normal education courses (no ongoing college/degree training).
- Tech Mahindra Fresher Jobs HyderabadCommitment to keep away from taking lengthy leaves during the initial three months or probation period.
Tech Mahindra Fresher Jobs Hyderabad Key Skills Required:
- Excellent English conversation (written and verbal).
- Customer Service and Customer Handling talents.
- Ability to manage global customer queries through chat.
- Problem-solving mindset and a purchaser-first mindset.
- Flexibility to paintings in shifts and handle both non-voice and voice approaches if wished.
- Good typing velocity and accuracy.
Why Join Tech Mahindra:
- One of India’s main IT and BPM carriers with an international presence.
- An opportunity to paintings in international system and increase robust verbal exchange and customer-dealing with skills.
- Exposure to a company’s paintings surroundings and high-quality education.
- Supportive team tradition and boom possibilities for high performers.
- 2-manner cab facility is provided for worker comfort and protection.
- Five-day work week with 2 rotational weekly offs, ensuring work-existence balance.
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