- Job Title: Desktop Operator Job
- Company: Physics Wallah
- Degree: Any Graduate Can Apply
- Salary: INR 3 – 7/- LPA
- Location: Hybrid/Remote
- Experience: Freshers/Experienced Both Eligible
Job Overview: Desktop Operator Job
Physics Wallah, a major ed-tech agency, is looking for a particularly induced and expert Desktop Operator to sign up for our IT institution. The fine candidate can have a strong technical history, excellent trouble-solving capabilities, and a eager hobby in imparting pinnacle-notch computer manuals. This role involves maintaining, upgrading, and handling our software program, hardware, and networks, ensuring easy and green IT operations.
Key Responsibilities
1. Technical Support
- Provide first-degree technical help to a group of workers, addressing hardware and software troubles promptly.
- Respond to consumer inquiries, troubleshoot issues, and treatment problems associated with laptop structures, software program application programs, and community connectivity.
- Assist with the setup, configuration, and upkeep of laptop systems, laptops, printers, and extraordinary peripheral gadgets.
2. System Maintenance
- Perform normal device updates and patches to ensure safety and capability.
- Monitor device universal overall performance and troubleshoot issues to save you disruptions.
- Manage user debts and permissions, ensuring data safety and compliance with company rules.
3. Hardware Management
- Install, configure, and upgrade laptop hardware additives, which include CPUs, reminiscence, tough drives, and video display units.
- Maintain an inventory of hardware and software property, ensuring correct records and documentation.
- Coordinate with vendors for upkeep, replacements, and procurement of the latest gadgets.
4. Software Management
- Install and configure software program programs and operating systems, ensuring compatibility and the most appropriate overall performance.
- Provide aid for workplace productivity software, specialized educational systems, and other employer-authorised programs.
- Maintain software licenses and ensure compliance with licensing agreements.
5. Network Support
- Assist in coping with and troubleshooting LAN, WAN, and Wi-Fi networks.
- Work with the network organization to solve connectivity problems and ensure stable network performance.
- Implement and put into effect community protection protocols to defend employer facts.
6. User Training and Support
- Conduct training intervals and create client publications to help staff efficaciously use IT sources.
- Provide ongoing aid and steerage to clients, helping them maximize productivity with the to-be-had era.
- Develop and preserve an expertise base of not unusual issues and solutions for reference.
7. Documentation and Reporting
- Maintain distinct documentation of all IT guide activities, which include trouble tracking, resolutions, and device adjustments.
- Generate everyday reviews on IT overall performance, incidents, and stock reputation for control evaluation.
- Assist in developing and updating IT guidelines and techniques.
Qualifications and Skills:
1. Education and Experience
- Bachelor’s diploma in Computer Science, Information Technology, or an associated place favored.
- Minimum of years of experience in PC assist or a comparable role.
- Certifications including CompTIA A+, Microsoft Certified Professional (MCP), or comparable are a plus.
2. Technical Skills
- Proficiency in Windows and macOS operating structures.
- Strong information on computing tool hardware and peripheral gadgets.
- Familiarity with workplace productiveness software programs, antivirus programs, and faraway help equipment.
- Basic statistics of network concepts and protocols.
3. Soft Skills
- Excellent hassle-solving and analytical competencies.
- Strong communication and interpersonal abilities.
- Ability to work independently and as a part of a collection.
- Detail-oriented with sturdy organizational talents.
4. Working Conditions
- Full-time function, generally Monday via Friday, with occasional on-name obligations for pressing manual desires.
- Work is especially completed in a workplace environment, with a few duties requiring bodily activity inclusive of lifting and putting in hardware.
Benefits
- Competitive earnings and overall performance-based total incentives.
- Comprehensive fitness, dental, and imaginative and prescient insurance.
- Opportunities for professional development and development.
- Supportive and collaborative artwork surroundings.
How to Apply:
Interested applicants ought to put up a resume and cover letter detailing their qualifications and experience. Please deliver your utility to [email@example.Com] with the state of affairs line “Desktop Operator Application.”
About Physics Wallah
Physics Wallah is a pioneering schooling technology employer committed to developing incredible education to be had by all. We offer a huge kind of online guides, video lectures, and interactive reading systems to assist college college students excel in their instructional pursuits. Our dedicated team of educators and IT specialists work collaboratively to create modern and supportive analyzing surroundings.
Join us at Physics Wallah and be a part of a dynamic group that is remodeling the panorama of
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