SPA Manager

Tourism & Hospitality
India
May 11, 2025
Full Time
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Job Description

The Spa Manager can be accountable for the general control of the spa facility, together with operations, guest delight, group of workers overall performance, and revenue desires. This role involves strategic planning, advertising, crew leadership, and preserving the very best level of well being service requirements.

As a Spa Manager, you’ll curate and oversee luxury health services starting from massages and facials to holistic treatments, ensuring that each guest leaves refreshed and revitalized.

🛠️ Key Responsibilities

  • Oversee each day operations of the spa, such as visitor offerings, scheduling, and group of workers management
  • Lead and encourage a crew of therapists, receptionists, and aid group of workers
  • Ensure consistent transport of superb spa offerings aligned with Hyatt’s emblem standards
  • Develop and put in force spa menus, applications, and promotional gives
  • Manage budgets, forecasts, stock, and retail product sales
  • Collaborate with advertising and marketing and inn management to force guest traffic and revenue
  • Ensure spa centers meet fitness, protection, and hygiene requirements
  • Handle visitor comments and clear up any carrier problems with professionalism and care
  • Monitor and document on KPIs, consisting of client retention, pride ratings, and profitability

✅ Required Qualifications

🎓 Education:

Degree or degree in hospitality, spa control, commercial enterprise, or associated subject

Additional certifications in rub down therapy, wellbeing, or splendor therapy are a plus

👩‍💼 Experience:

  • 3–5 years of managerial revel in in spa or well being operations within luxury inns or resorts
  • Proven ability to steer and increase excessive-appearing groups
  • Strong information of well-being remedies, spa technology, and guest carrier excellence
  • Experience with spa control software and reserving systems
  • Familiarity with retail product strains and income techniques

🧠 Skills:

  • Excellent communication and interpersonal skills
  • Strong leadership, education, and crew-constructing capabilities
  • Customer-centric attitude with a focus on personalized carrier
  • Business acumen and strategic wondering
  • Ability to multitask and adapt in a quick-paced environment
  • Fluency in English; extra languages are a bonus

🌟 Why Join Hyatt?

At Hyatt, health isn’t only a service — it’s a philosophy. Joining as a Spa Manager way turning into part of a worldwide wellness challenge that prioritizes private care for guests and group participants alike.

Benefits Include:

  • Competitive salary and overall performance-based incentives
  • Health and wellbeing blessings, consisting of spa service reductions
  • Employee education and global development programs
  • Free or discounted stays at Hyatt residences worldwide
  • Supportive, inclusive work tradition that values well-being
  • Opportunities for global profession boom inside Hyatt’s international network