Job Description
Your Role as a Customer Service Associate:
As a Customer Service Associate at Comcast, you may be the primary point of touch for our customers, playing an important characteristic in making sure they get hold of pinnacle-notch service. Your duties will encompass:
- Welcoming Customers: Greet customers warmly as they enter the shop, making sure they feel valued and preferred. Your quality demeanor will set the tone for an incredible shopping experience.
- Assessing Customer Needs: Customer Service Associate Take the time to recognize each consumer’s particular requirements. By actively listening and engaging with them, you will provide informed and specialized recommendations about our extensive variety of products.
- Product Presentation: Showcase products efficiently, along with carrying out demonstrations and emphasizing key capabilities. Your knowledge of products will assist clients make informed alternatives and discover complementary objects that beautify their duties.
- Merchandising Contributions: Customer Service Associate Play an active position in merchandising inside your department. This consists of growing visually appealing suggestions, managing labeling and signage, and making sure that merchandise is provided in a prepared way.
- Staying Informed: Keep yourself updated on new products and their technical packages. This know-how will empower you to assist clients better and make contributions to conventional income goals.
- Achieving Sales Targets: Customer Service Associate Work collaboratively collectively along with your group to achieve sales dreams at the same time as closing knowledgeable approximately cutting-edge promotions and flyers. Your enthusiasm and initiative will power fulfillment.
- Store Policies Compliance: Adhere to the shop’s guidelines and techniques regarding loss prevention and fitness and protection. Your willpower to these necessities ensures a secure environment for each client and buddy.
- Supporting Store Operations: Perform different related responsibilities as needed to guide the clean operation of the shop. Your willingness to contribute everywhere crucial may be preferred.
What We’re Looking For
To be successful in this function, applicants must show:
- Experience in a similar income or customer support characteristic.
- Excellent customer support competencies, with a true desire to assist others.
- Strong analytical skills to assess customer desires and offer tailor-made suggestions.
- A collaborative spirit and the potential to paint correctly inside a group.
- A proactive method to mastering new merchandise and enterprise traits.
