HCLTech Freshers Walk in Drive in Chennai on 23rd & 24th May for the position of Customer Service Associate. Graduates from any field (besides engineering) are welcome, including 2025 pass-outs with very last semester effects. The interview may be held at HCLTech, Sholinganallur ELCOT Campus, Tower 4, Chennai-119, from 11:30 AM to 3:00 PM. This is a full-time, permanent role with terrific earnings, car facilities, and professional development possibilities. Freshers with the right conversational talents and a willingness to paintings in U.S. Shifts are recommended to apply. Contact HR Freddy or Vinoth for info. Don’t miss it!
HCLTech Freshers Walk in Drive Description:
- Role: Customer Service Associate
- Location: Chennai
- Salary: ₹2.5-3 Lacs P.A
- Experience: 0 years
- Job Type: Full Time
About HCLTech:
HCLTech is a leading international era business enterprise that enables organizations to reimagine their businesses for the digital age. Headquartered in India, HCLTech operates in over 60 nations and employs more than 223,000 experts worldwide. The corporation offers a huge variety of offerings, including IT consulting, virtual transformation, cloud solutions, engineering offerings, and AI-powered enterprise outsourcing.
Established in 1976, HCLTech has grown into one of the pinnacle IT services companies globally, acknowledged for its strong emphasis on innovation, client-centricity, and worker empowerment. It serves customers throughout diverse industries together with financial offerings, healthcare, production, retail, telecom, and public services.
HCLTech is dedicated to creating sustainable value through generation, mixing deep area understanding with cutting-edge digital talents. Its subculture promotes inclusivity, getting to know, and non-stop improvement, making it an attractive destination for freshers and experienced professionals alike.
With a “digital-first” work environment and a focus on operational excellence, HCLTech combines the agility of a startup with the size of a worldwide employer. It consistently features among top employers and is recognized for its numerous personnel, dedication to employee well-being, and impactful CSR tasks. HCLTech stands as an image of India’s developing electricity within the international generation landscape.
HCLTech Freshers Walk in Drive Job Description:
The Customer Service Associate at HCLTech is responsible for handling consumer inquiries through voice or non-voice channels, offering timely and accurate responses, and ensuring high levels of customer satisfaction. The role includes running in U.S. Shifts, coping with support tickets, resolving queries, and escalating problems when necessary. Strong communication talents, problem-fixing potential, and a customer-first mindset are crucial. The function offers significant education, a supportive work environment, and growth opportunities. Open to fresh graduates from non-engineering backgrounds, this full-time position is based at the Sholinganallur campus in Chennai, with cab centers and enterprise-competitive revenue provided.
HCLTech Freshers Walk in Drive Responsibilities:
- Handle inbound and outbound customer inquiries through voice or non-voice channels (electronic mail/chat).
- Resolve purchaser court cases and queries effectively and professionally.
- Maintain accurate facts of interactions and the usage of inner structures.
- Escalate unresolved issues to a more desired level of wishes.
- Adhere to company policies, carrier degree agreements (SLAs), and first-class requirements.
- Work in rotational U.S. Shifts to assist international customers.
HCLTech Freshers Walk in Drive Key Skills Required:
- Excellent verbal and written conversation capabilities.
- Strong interpersonal and customer support talents.
- Basic laptop skillability and typing pace.
- Ability to deal with stress and multitask in a quick-paced environment.
- Problem-fixing attitude with a high-quality mindset.
- Willingness to work night shifts (U.S. Time zones).
HCLTech Freshers Walk in Drive Benefits:
- Competitive industry-trendy salary (₹2.5–3 LPA for freshers).
- Free cab centers (two-way, up to 30 km; extra support for female personnel).
- Professional training using global trainers.
- Excellent work surroundings with global publicity.
- Opportunities for studying, career development, and inner mobility.
- Full-time, permanent employment with a top global IT corporation.
HCLTech Freshers Walk in Drive Working Environment:
- The running environment at HCLTech is professional, inclusive, and growth-oriented, especially designed to support freshers in their transition from lecturers to corporate life.
- Modern Infrastructure: The Sholinganallur ELCOT campus in Chennai gives a contemporary workspace with advanced centers and a comfortable setup to assist productivity.
- Supportive Culture: Employees enjoy a collaborative and friendly ecosystem where teamwork, respect, and mutual support are prioritized.
- Inclusive and Diverse: HCLTech embraces a range of staff from various academic and cultural backgrounds, fostering an inclusive environment.
- Safety & Convenience: Free two-way cab services (especially for girls) and sturdy administrative center safety measures ensure worker well-being.
- Professional Development: The organization invests in education and ability development with get entry to to worldwide running shoes, permitting freshers to grow professionally.
- Work-Life Balance: With a virtual-first mindset and flexible shift scheduling (mainly U.S. Shifts), HCL promotes a wholesome balance between work and private lives.
- Global Exposure: Associates engage with worldwide customers and groups, providing a precious multicultural enjoy early in their careers.
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