Genpact is a global professional services firm that leads digital innovation and runs intelligent operations for clients around the world. Genpact, which started as a business unit of General Electric (GE) in 1997, became independent in 2005 and its headquarters are still in New York City Genpact is the place that offers the same kind of opportunities to freshers as well as to the experienced professionals, and the focus is on learning, growth, and worldwide exposure.
Highlights
- Positions :- Genpact Jobs in Bangalore
- Company :- Genpact
- Experience :- 0 – 4 Years
- Qualifications :- Any Graduation
- Location :- Bangalore
- Salary :- Not Disclosed
- Employment Type :- Full Time Permanent
About Company
With over 30 countries where it operates and a staff of more than 125,000 employees, Genpact’s core competence includes business process management (BPM), Artificial Intelligence, analytics, finance and accounting, supply chain management, customer experience, and IT consulting. The company has major offices in Bangalore, Gurgaon, Hyderabad, Noida, and Kolkata in India. The Bangalore office is the center for IT services, customer support, finance operations, and digital transformation roles. Software Engineer Genpact is the place that offers the same kind of opportunities to freshers as well as to the experienced professionals, and the focus is on learning, growth, and worldwide exposure.
Job Description : Genpact Jobs in Bangalore
Genpact recruits freshers and professionals for multiple positions across various departments. The major list of jobs in Bangalore includes the following:
- Customer Support Executive: Executing the tasks of handling inbound/outbound calls, emails, and customer queries.
- Process Associate / Analyst: Working on finance and accounting operations, data entry, and back-office processes.
- IT Support / Technical Associate: IT-related problem-solving and infrastructure support.
- Data Analyst / Business Analyst: Dataset management, report generation, and decision-making facilitation.
- Digital Marketing Associate: Helping with campaigns, social media management, and SEO.
- HR & Operations Roles: Facilitating recruitment, payroll, and internal operations.
In every job role, the emphasis is on teamwork, problem-solving, and fulfilling client requirements in a professional manner.
Benefits Working at Genpact Jobs in Bangalore
Employees working at Genpact can avail the following benefits:
1. Competitive Salary: Industry-standard packages with allowances.
2. Health Insurance: Medical coverage for employees and their dependents.
3. Learning & Development: The provision of certifications, training programs, and career mentorship.
4. Career Growth: Clarity of promotions and role changes.
5. Work-Life Balance: Flexibility in shifts and work-from-home opportunities for selected roles.
6. Employee Discounts: Discounts on partnered platforms and services.
7. Recognition Programs: Awards and incentives for high performing.
8. Global Exposure: The opportunity to work with foreign clients and projects.
Key Responsibilities
What employees are required to do in Genpact varies by role, but the common tasks are as follows Software Engineer:
Customer Support Roles:
- Finding answers to questions via phone, email, or chat.
- Working out complaints and making sure that customers are satisfied.
Process Associate Roles:
- Handling financial transactions and entering data.
- Creating reports and record-keeping.
Technical Support Roles:
- Fixing IT problems.
- Facilitating system upgrades and installations.
Analyst Roles:
- Collecting and processing data.
- Setting up dashboards for business insights.
HR/Operations Roles:
- Participating in hiring and onboarding processes.
- Administration of payroll and employee programs.
In every role, the expectation out of employees is to have high levels of professionalism, accuracy, and customer-first attitude.
Eligibility Criteria
Those who want to work in Bangalore for Genpact, will have to meet the following requirements:
Educational Qualification:
- Any department graduation (B.Com, BBA, B.Sc, B.A) will be okay for customer support and process roles.
- B.Tech, MCA, or related degrees for IT/technical positions.
- Master of Business Administration (MBA) or postgraduates in analyst, HR, or managerial roles.
Skills Required:
- Good communication and interpersonal skills.
- Proficiency in English (both written and spoken).
- Basic computer knowledge (MS Office, Excel).
- Problem-solving and flexibility with the environment.
- Technical skills like SQL, Java, or Python for IT roles.
Experience:
- Community members with no previous experience are welcome to join entry-level positions.
- Participations in relevant internships or work engagements can serve as an added advantage.
Other Requirements:
- Shift work (including night shifts for global clients) is something that you must be willing to do.
- Ability to learn fast and work under pressure.
- Team-oriented mindset.
FAQs About Genpact Jobs in Bangalore
1. Does Genpact hire freshers in Bangalore?
Yes, Genpact regularly recruits freshers for entry-level positions like Process Associate, Customer Support, and IT Support.
2. What is the salary range for freshers at Genpact?
Freshers can expect a salary between ₹2.5 LPA to ₹4.5 LPA, depending on the role.
3. Is work from home available in Genpact?
Yes, some roles, especially in customer support and IT, offer hybrid or remote work options.
4. What skills are most valued by Genpact?
Strong communication, problem-solving ability, and basic technical/computer knowledge are key.
5. How can I apply for Genpact jobs in Bangalore?
You can use the Genpact Careers portal, LinkedIn, Naukri, and Indeed to submit your application.
6. Does Genpact provide training for freshers?
Yes, all new employees get the general and process-specific training that helps with their onboarding.
Conclusion
Genpact provide excellent career opportunities Software Engineer for both freshers and experienced professionals. As a global leader in business process management and digital transformation Genpact offers employees not just a job but a platform to grow their skills and career. With benefits like career advancement, training, and international exposure it is one of the most sought-after employers in the IT and services sector.For freshers, Genpact serves as a launchpad to gain real-world experience, while experienced professionals find room to innovate and grow. If you are looking for a career in customer support, finance, IT, or analytics, Genpact Bangalore is a strong choice for building a rewarding future.
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