Genpact Hiring Freshers 2025 roles in its Pune workplace! To kickstart your career in a global enterprise known for virtual innovation and AI-led transformation, that is your challenge. Open to all disciplines, this opportunity gives hands-on education, expert boom, and a dynamic work lifestyle. No prior enjoy required—just sturdy communication abilities, a studying mindset, and willingness to paintings in shifts.
- Role: Junior Data Analyst
- Location: Pune, Maharashtra, India
- Salary: Not Disclosed
- Experience: 0–2 years
- Job Type: Full Time
About Genpact:
Genpact is a worldwide professional services organization focusing on digital transfothroughion tpowerctricity of statistics, technological artificial intelligence. With a team of workers of over one hundred forty 000 experts worldwide, Genpact is at the vanguard of AI-led innovation, supplying superior solutions that help international establishments work smarter and develop quicker. The business enterprise is driven by its middle values of integrity, inclusion, interest, courage, and incisiveness.
Genpact’s AI Gigafactory, an enterprise-first accelerator, showcases our dedication to scaling advanced generation solutions to solve complicated commercial enterprise challenges. By combining operational excellence with deep domain know-how, we assist groups to rework at scale and lead in their industries.
Genpact Hiring Freshers 2025 Job Description:
Are you providing out-turning in brilliant customer service? Do you thrive in a fast-patech-drivenenvironmentndings? If yes, this opportunity at Genpact is ideal for you!
We are presently hiring for a Customer Service – Voice Process role at our Gurgaon office. This is a remarkable opportunity to join a dynamic team centered on providing a service to clients and resolving customer queries correctly.
In this role, you will interact with customers over voice calls, understand their problems or inquiries, and offer and provide correct help. You’ll play a key role in improving consumer delight whilst growing your skills in communication, evaluation, and problem-solving.
Genpact Hiring Freshers 2025 Key Responsibilities:
- Respond to client queries and issues through voice and in an expert and empathetic manner.
- Provide accurwell-timedll timed solutions to client troubles by following trendy running processes.
- Assist collection efforts to help recover client accounts and make well-timed decisions.
- Reproduce customer issues, identify pertinent issues, and preserve documentation for similar evaluation.
- Exhibit robust understanding of client-specific techniques, policies, and structures.
- Maintain an excessive level of customer delight by providing prompt, effective, and courteous service.
- Demonstrate important thinking, adaptability, and proactive trouble-solving in real-time scenarios.
- Work independently as well as collaboratively in a group-primarily based environment.
Genpact Hiring Freshers 2025 Educational Qualifications:
Minimum Qualification: Graduate (Any Discipline)
Genpact Hiring Freshers 2025 Preferred Qualifications and Skills:
- Prior experience in a customer support role in BPO/KPO or international/home voice procedure is an advantage.
- Excellent conversational skills, especially in spoken English.
- Effective probing and comprehension talents to understand customer troubles.
- Strong analytical capabilities and a consumer-centric approach to hassle-fixing.
- Proficiency with internet tools, online packages, and MS Office is acceptable.
- Flexibility to work in rotational shifts, together with weekends and night shifts if required.
Genpact Hiring Freshers 2025 Key Skills:
- Customer Support
- Voice Process
- Call Center Operations
- Email and Chat Support
- Analytical and Problem-Solving Skills
- Effective Communication
- Customer Care and Interaction
- Domestic and International BPO
- Technical Troubleshooting (simple stage)
Why Join Genpact?
- Be a Transformation Leader: Work at the intersection of AI, automation, and virtual innovation.
- Accelerate Your Career: hands-on experience, personalised mentorship, and non-stop mastering opportunities.
- Work With the Best: diver se varioof 140,000+ specialists who thrive on pushing limitations and attaining excellence.
- Values-Driven Culture: Our environment promotes integrity, inclusion, cbravcourageb,ravebraveryowering you to be your first-class.
- Make an Impact: Contribute to solving meaningful commercial enterprise troubles and driving worldwide transformation throughout industries.
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