Firstsource Walk in Interview: Firstsource Solutions is conducting a Mega Walk-in Drive for AR Caller Freshers! This is a outstanding opportunity for candidates seeking to begin a career in the healthcare BPO zone. Join us for an interesting career course with growth possibilities. Walk in and get hired! Don’t miss out!
- Job Description: Firstsource Walk in Interview
- Location: Chennai
- Company: Firstsource
- Salary: Not Disclosed
- Qualification: Any Graduate
- Experience: Freshers
- Employment Type: Full-Time, Permanent
About Company:
Firstsource Solutions is a leading Business Process Management (BPM) organization offering patron-centric answers throughout industries like Healthcare, Banking, Financial Services, Telecommunications, and Media. Headquartered in Mumbai, India, Firstsource operates globally, handing over outsourcing solutions, virtual transformation, and automation offerings. With a sturdy presence inside the U.S., U.K., India, and the Philippines, the agency makes a speciality of enhancing consumer reports thru AI-pushed automation, analytics, and procedure optimization. Firstsource is thought for its progressive approach, operational excellence, and commitment to using commercial enterprise efficiency, making it a trusted associate for corporations international.
Firstsource Walk in Interview Job Description:
As an AR Caller (Accounts Receivable Caller) at Firstsource Solutions, the primary responsibility is to interact with insurance providers and healthcare clients based in the US. The role involves analyzing claims, following up on unpaid claims, and resolving billing issues related to medical insurance.
Key Responsibilities:
- Handling Claims Processing: Follow up with coverage businesses to solve great debts receivable and obtain claim popularity updates.
- Investigating Denied Claims: Analyze reasons for claim denials and work in the direction of resolution through attractive with right documentation.
- Ensuring Compliance: Adhere to HIPAA (Health Insurance Portability and Accountability Act) compliance rules and agency regulations all through verbal exchange with customers.
- Calling Insurance Providers: Contact US-primarily based coverage groups through outbound calls and emails to gain claim fee info.
- Updating Billing Information: Maintain accurate facts of interactions with insurance companies and update claims processing systems with the contemporary fame.
- Meeting Productivity Targets: Achieve daily and monthly objectives for call extent, collections, and claim resolution.
- Providing Excellent Customer Service: Ensure clean and professional communication with customers and keep a excessive popular of consumer satisfaction.
- Collaborating with Teams: Work with distinct teams, such as the billing and coding departments, to streamline claims processing and solve discrepancies.
- Escalation Management: Identify claims that require in addition escalation and speak them correctly to senior group participants or supervisors.
- Learning & Development: Stay up to date with healthcare billing rules, payer traits, and procedural adjustments to improve efficiency in declare resolutions.
Required Skills & Competencies:
1. Excellent Communication Skills:
- Strong verbal and written conversation abilties in English.
- Ability to have interaction professionally with customers and coverage representatives.
2. Analytical & Logical Reasoning Skills:
- Ability to investigate clinical claims and coverage documents to discover mistakes or discrepancies.
- Problem-solving skills to resolve denied claims efficaciously.
3. Attention to Detail:
- Ability to carefully review files and comply with up on claims to ensure accuracy in billing.
4. Basic Computer Knowledge:
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience with claims processing software or CRM gear is a plus.
5. Time Management & Multitasking:
- Ability to deal with a couple of tasks successfully and meet deadlines.
- Capability to work in a fast-paced, goal-driven surroundings.
6. Team Player:
- Ability to collaborate with group members and other departments to make sure smooth workflow.
7. Adaptability & Willingness to Learn:
- Eagerness to learn about scientific billing, coverage tactics, and industry updates.
- Adaptability to work in night shifts and dynamic environments.
Eligibility Criteria & Qualifications:
Educational Qualification:
- Any Graduate (B.A, B.Com, B.Sc, or any other specialization).
- BE / BTech candidates are not eligible.
Experience:
- Freshers are welcome – No prior experience required.
- Candidates with up to 6 months of experience in healthcare billing or related fields can also apply.
Work Mode: Work from Office (WFO).
Required Documents:
- Educational Certificates (Degree/Provisional Certificate, Mark Sheets, and so on.).
- Valid ID Proof (Aadhaar, PAN Card, and many others.).
- Updated Resume.
Benefits at Firstsource:
- Career Growth & Learning Opportunities: Firstsource gives dependent education programs, ability development, and career development possibilities, supporting personnel grow in their roles.
- Competitive Salary & Incentives: Employees get hold of market-aggressive salaries, performance-based totally incentives, and blessings like medical health insurance, PF, and bonuses.
- Work-Life Balance & Supportive Environment: With flexible paintings schedules, worker well-being packages, and a tremendous place of job tradition, Firstsource ensures a healthful work-life balance.
- Global Exposure & Diverse Work Culture: As a multinational BPM corporation, Firstsource gives international exposure, teamwork with worldwide customers, and a culturally various place of job, enhancing expert experiences.
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