- Job Title: IT Operations
- Company: Concentrix
- Location: Gurugram, Haryana
- Degree: A degree in Information Technology, Computer Science, or a related subject is desired, even though equal enjoyment can be taken into consideration.
- Experience: 3 – 5 Year
- Employment Type: Full-Time and Day Shift
- Salary: ₹2.4 Lakhs to ₹4.5 Lakhs per year
Job Description: IT Operations at Concentrix
About Concentrix:
Concentrix is a global chief in patron engagement and industrial company trendy general overall performance optimization. With a diverse body of humans unfolding throughout multiple continents, Concentrix provides first-rate customer service answers to some of the arena’s biggest businesses. We are devoted to innovation, and excellence, and to growing a dynamic painting environment wherein personnel can thrive.
Role Overview:
Concentrix is looking for a surprisingly skilled and motivated IT Operations Specialist to join our group. This characteristic is critical in ensuring the seamless functioning of our IT infrastructure, it is vital to delivering advanced offerings to our customers. The IT Operations Specialist can be chargeable for tracking, preserving, and assisting the company’s IT systems and networks. This characteristic includes on foot carefully with precise teams to make certain that IT services meet the economic business enterprise’s wishes and are added efficaciously.
Key Responsibilities:
- System Monitoring and Maintenance:
- Monitor the general performance of IT systems, networks, and servers to make certain they’re jogging efficiently and successfully.
- Perform normal safety duties, collectively with software program updates, backups, and patch control to hold systems steady and updated.
- Technical Support:
- Provide technical manuals to personnel and customers, addressing IT-related problems that incorporate connectivity troubles, hardware malfunctions, and software software errors.
- Respond to IT help requests through numerous channels, alongside aspect telephone, email, and ticketing structures, ensuring properly timed preference.
- Network and Security Management:
- Assist in coping with and securing the organization’s IT networks, ensuring that network additives are configured and functioning successfully.
- Implement and preserve safety protocols, which consist of firewalls, antivirus software application programs, and data encryption, to shield the business enterprise’s virtual belongings.
- Documentation and Reporting:
- Maintain accurate information on IT operations, together with incident logs, maintenance schedules, and configuration facts.
- Prepare everyday evaluations on gadget universal performance, network uptime, and safety incidents to keep control knowledgeable.
- Collaboration and Project Support:
- Collaborate with unique IT organization members and departments to assist organization IT tasks and tasks.
- Participate in the planning and execution of IT obligations, which consist of system upgrades, migrations, and the implementation of recent generations.
- Continuous Improvement:
- Stay updated with the contemporary dispositions and improvements in IT operations, community manipulation, and cybersecurity.
- Suggest and placed into impact improvements to decorate the general performance, reliability, and protection of IT operations.
Qualifications:
- Experience: Previous enjoy in IT operations, community control, or a related place is essential.
- Skills:
- Technical Proficiency: Strong understanding of IT systems, networks, and troubleshooting strategies.
- Problem-Solving: Ability to pick out and treat technical problems with a focal point on minimizing the effect on operations.
- Communication: Excellent verbal exchange competencies, each written and verbal, with the functionality to offer a purpose behind technical necessities to non-technical clients.
- Teamwork: Ability to work correctly internal a group and collaborate with colleagues at some unspecified time in the future of one-of-a-kind departments.
- Education: A degree in Information Technology, Computer Science, or a related subject is desired, even though equal enjoyment can be taken into consideration.
Why Join Concentrix?
Working at Concentrix Technique I am part of an international community that values innovation, variety, and professional growth. As an IT Operations Specialist, you’ll have the opportunity to paint in a fast-paced, tough environment in which your capabilities and data can be placed to take a look at. Concentrix offers competitive reimbursement, ongoing education, and possibilities for development in the enterprise. If you’re passionate about IT and need to make a significant effect, that is the place for you.
How to Apply:
Interested candidates are invited to post their resumes and a cover letter outlining their experience and suitability for the IT Operations Specialist position. Please follow through the Concentrix career portal or email your application to [email address].
Concentrix is the same possibility agency and values variety inside the workplace. We inspire all licensed candidates to apply, irrespective of race, gender, age, or records. Join us and be part of a company that values your contributions and supports your boom.
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