Cognizant Jobs for Freshers: Cognizant is hiring freshers for the role of Process Executive (Non-Voice) in Pune, Hyderabad, and Kolkata with a work-from-home option. This function entails dealing with patron queries, statistics control, and system-related obligations. Ideal applicants need to have strong communique talents, trouble-fixing abilities, and the capacity to paint independently.
- Job Description: Cognizant Jobs for Freshers
- Salary: Not Disclosed
- Company: Cognizant
- Experience: Freshers
- Location: Pune, Hyderabad, Kolkata (WFH Option Available)
- Employment Type: Full-Time, Permanent
About Company:
Cognizant is an international chief in era offerings and consulting, providing progressive answers across diverse industries, including healthcare, finance, and production. With a robust presence in over forty countries, Cognizant focuses on digital transformation, IT offerings, and enterprise technique outsourcing. The company facilitates customers to beautify patron reviews, optimize operations, and power boom. Known for its way of life of innovation and employee improvement, Cognizant offers dynamic painting surroundings and opportunities for professional development in various technical and commercial enterprise domains.
Cognizant Jobs for Freshers Job Description:
The Process Executive role at Cognizant involves handling non-voice tasks such as data entry, customer support via email or chat, and administrative responsibilities. Freshers are welcome, provided they have a graduate degree. Key skills include attention to detail, proficiency in MS Office, and strong written communication. Flexibility to work shifts and an interest in GIS Mapping (optional) are advantageous. The role supports customer success and operational excellence in a hybrid/WFH setup.
Responsibilities:
- Customer Support: Provide help and answers to customers through diverse non-voice channels (emails, chats, and so forth.). Ensure that client inquiries are addressed promptly and efficiently.
- Data Entry and Maintenance: Accurately enter and hold information, making sure completeness and correctness. This might also include managing various administrative responsibilities consisting of updating consumer statistics and other statistics access obligations.
- GIS Mapping Support (Optional Advantage): If involved, there can be extra support for GIS Mapping, which includes geographical information processing and mapping responsibilities. Familiarity with GIS equipment or structures is an added advantage however no longer obligatory.
- Attention to Detail: Ensure all tasks are finished with an excessive degree of accuracy and attention to detail. This is critical for making sure that client statistics and requests are treated nicely.
- Shift Flexibility: Be prepared to work in one-of-a-kind shifts as per enterprise requirements. This may additionally encompass operating in flexible hours depending on the client’s time zone or project needs.
- Proficiency with Software: Be proficient in the use of computers, MS Office, and equivalent platforms to complete obligations efficaciously.
- Communication Skills: While this is a non-voice role, strong written communique capabilities in English are required to ensure clear and concise communique with clients and the internal team.
Key Skills:
Communication Skills: Excellent written-verbal exchange competencies in English are crucial for this role. The potential to articulate sincerely and professionally via email or other written communique structures is critical.
Attention to Detail: The capability to focus on responsibilities with accuracy and precision is essential for statistics access and ensuring that work is carried out efficiently without mistakes.
Proficiency with MS Office/Equivalent Platforms: A strong information of MS Office programs (Word, Excel, and many others.) or similar structures is required to carry out tasks along with statistics management and reporting.
Interest in GIS Mapping (Preferred): While not obligatory, applicants with a hobby in Geographic Information Systems (GIS) or mapping tools may have an advantage in this position.
Shift Flexibility: Ability to work in varying shifts relying on enterprise requirements. Shift timing flexibility is necessary to deal with global or regional clients’ desires.
Quick Learner: The capability to research and adapt to new structures, platforms, and technology speedy is vital in this rapid-paced work environment.
Qualifications:
- Education: Any graduate (Freshers) who holds a Provisional Degree or Degree Certificate. Candidates from any field of study are welcome to apply.
- Experience: This role is specifically designed for freshers, so no prior work experience is required. However, a basic understanding of the BPO industry or customer service functions is a plus.
- Technical Skills: Basic laptop information, inclusive of familiarity with Microsoft Office tools (Word, Excel, PowerPoint), and the potential to research other systems and tools as wanted.
Eligibility Criteria:
- Must have a provisional degree or degree certificate.
- Fresh graduates with no prior work experience can apply.
- Ability to work effectively in a remote setup, if selected for WFH.
Benefits at Cognizant:
Career Growth: Cognizant offers massive learning and development applications, supplying personnel with possibilities to boost their abilities and careers through certifications, training, and mentorship.
Health & Wellness: The corporation provides complete health advantages, which include health insurance, health applications, and get right of entry to to mental fitness resources.
Work-Life Balance: Flexible running hours, remote work options, and beneficiant leave rules help a balanced non-public and professional life.
Employee Recognition: Cognizant has a robust culture of acknowledging achievements via rewards, bonuses, and career development opportunities.
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