Walk In Interview at Teleperformance as a Customer Support Executive. The main focus of the job is to provide support over the phone to the staff of various banks and financial institutions. Basically, you act as the first line of support, offering the customers the necessary assistance, advice, and with their questions, problems, and service-related issues. The job requirements are good communication skills, knowledge of English, a regional language (Hindi, Tamil, or Malayalam), and some work experience in a BPO. Having the Bengaluru office fixed working time and the possibility of promotion, you will be working in a fast-paced, customer-oriented environment. Therefore, this vacancy is appropriate for those, who are interested in a secure future and are ready to advance in their career in the customer service sector since it allows you to make a good wage and get hired immediately.
About Teleperformance (TP)
Teleperformance is the global leader in omnichannel customer experience management. Originating from France, the company has the presence of more than eighty countries. In India, Teleperformance has made its mark by delivering exceptional services to the various sectors like telecom, banking, fintech, healthcare, etc. TP made inroads into the consumer service market by upholding the customer satisfaction benchmark and by providing employees opportunities for career growth. Consequently, they have been in a position to extend a multi-faceted and thriving workplace to the professionals who wish to make a difference in the customer service domain.
- Job Title: Customer Support Executive
- Job Location: Bengaluru
- Company: Teleperformance
- Job Type: Full-Time, Permanent
- Experience: 1-4 yrs
- Education: Any Graduate
- Salary: ₹27,000 per month
Responsibility of Walk In Interview at Teleperformance
- Accept voice inbound calls and solve queries of customers related to their accounts in banks or fintech services.
- Besides providing information that is true, valid, complete, and in line with the company’s policies and goals, use the right ways and tools.
- In this way, communicate with your customers in an open and involved manner through which you can attract loyal customers and trust them.
- Do incoming calls in large numbers and within allotted time period.
- Use the scripts, policies, and procedures as a guide when communicating with customers.
- Get together personal and team call hands targets and customer satisfaction goals.
- Record customer interactions, transactions, comments, and complaints.
- On finding the issues were most urgent, prompt them further by directing them to the right people for solving them
- Work with team leaders and other coworkers having different functions to be sure that the quality is as expected.
- Learn about and get ready for changes in policies, system upgrades, and product knowledge.
Required Qualifications for Walk In Interview at Teleperformance
- Minimum Education: Bachelor or Master of any field of study.
Experience Requirements:
- The applicant should have at least 6 months of Banking/Fintech-related BPO experience.
- The total minimum work experience of the candidate in BPO/Customer Support is 18 months.
Language Proficiency:
- English fluency is a must.
- Age Limit: 18 years or older
Job Description of Walk In Interview at Teleperformance
Customer Support Executives are needed by Teleperformance for their Banking/Fintech voice process in Bengaluru. The scope of the work is accepting inbound customer calls, query resolution, and providing a delighting service. Required education is a graduate/postgraduate degree with the candidate having at least 6 months of work experience in banking/fintech BPO and 18 months of total BPO-experience. The ability to speak English along with either Hindi/Tamil/Malayalam is a must. It is a full-time on-site, day shift with 6 working days and 1 rotational off. A good set of communication, problem-solving and customer-handling skills is a must. Jat immediate joining are considered for preference. The salary package can go up to ₹2.75 LPA. The location for walk-in interviews is being opened from the 25th to the 29th of August.
Key Skills Required for Walk In Interview at Teleperformance
To succeed as a Customer Support Executive at Teleperformance, you should bring a combination of technical and soft skills:
Must-Have Technical Skills:
- Inbound Call Handling
- Banking Process Knowledge
- BPO/Voice Process Experience
- Domestic Call Center Experience
- CRM and Telephony Systems Familiarity
Must-Have Soft Skills:
- Excellent Communication Skills
- Empathy and Active Listening
- Conflict Resolution Abilities
- Problem-Solving Attitude
- Time Management
- Adaptability in a Fast-Paced Environment
Other Desirable Skills:
- Tele Calling & Tele-sales Exposure
- Understanding of Banking Operations
- Prior experience in Collections or Account Management
- Knowledge of Customer Success Metrics
- Bilingual or Multilingual Communication
Work Environment & Culture
Working at Teleperformance is only for people who are looking for a new career and not just for those who want to spend an hour on the phone with clients. The company is known for its all-round culture of inclusiveness, empowerment, and continuous improvement. Every employee can do what they want in the company, take part in upskilling courses and increase their industry-specific knowledge.TP has a healthy work-life balance that gives you an opportunity to plan your working hours and manage your supervisor. You will be working at the office which means that you can communicate and learn with your fellow workers and supervisors face to face in real time.
Benefits and Perks of Walk In Interview at Teleperformance
- Competitive Fixed Salary (₹33,000 CTC)
- Performance-Based Incentives (wherever available)
- On-the-Job Training and Skill Development
- The Opportunity to Work with a Global Leader
- Work with a Focus on Career Development
- Internal Job Postings for Career Growth
- Measures for the Compliance of Health and Safety
- Paid Leave and Rotational Offs
- Access to TP’s Wellness Programs and Events
- Networking with Diverse Colleagues
Walk In Interview at Teleperformance Details
Walk-in Dates: 25th Aug – 29th Aug
Timing: 9:30 AM – 5:30 PM
Venue:
Teleperformance Business Services India
31, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka – 560024
Career Growth Opportunities at Teleperformance
Teleperformance India has well-defined career tracks. As a Customer Support Executive, you have times several options to go up the ladder like:
- Team Leader / Supervisor Roles
- Quality Analyst or Trainer Positions
- Client Handling / Account Management
- Cross-Functional Moves (e.g., HR, MIS, Operations)
- Internal Promotions to Managerial Levels
TP is an organization that has always favored internal recruitment for its various supervisor and management positions besides those who had qualifications and credentials to join the senior ranks. It is stated that most of the company senior managers were agents or support staff at entry-level positions. A long career only can be possible with the help of continuous training, performances, and mentorship, thus you will be able to follow the career path you have chosen.
Why Would Someone Choose Teleperformance?
1. Global Brand Recognition – You will have a chance to work for a very reputable company which is one of the largest and best-known brands in customer experience management.
2. Stability & Security – A job that is full-time and permanent with a steady income.
3. Diverse Work Culture – Teleperformance is dedicated to diversity and ensures that every worker is respected and accepted
4. Career Advancement – Frequent workshops, certifications, and skill development opportunities for you.
5. Access to the Leadership – The open-door policy which allows employee feedback and the sharing of ideas.
6. The Work-Life Balance – Your working hours are fixed and the atmosphere at the workplace is very friendly.
7. Community Engagement – You can be a part of CSR activities, employee clubs, and wellness programs.
Who Is The Right Person To Apply?
- The person that has experience in bank or financial process BPO.
- A professional that is looking for a stable day-shift job in Bangalore.
- The ones that are fluent in English and speak at least one of the regional languages (Hindi, Tamil, Malayalam).
- The people that are energetic and willing to make a career in customer service and operations for a long time.
- The ones that are into a reputable company right away and are ready to join me immediately.
How to Apply for Walk In Interview at Teleperformance?
If you meet the eligibility criteria and are ready to join a dynamic team at Teleperformance, don’t wait!
Step 1: Walk into the venue between 25th and 29th August, between 9:30 AM – 5:30 PM
Step 2: Bring a copy of your resume, ID proof, and recent passport-size photograph
Step 3: Attend the face-to-face or virtual interview
Step 4: If selected, you’ll be given a joining date immediately
Interview Preparation Tips for Walk In Interview at Teleperformance
Research Teleperformance – Understand the company, its culture, and services.
Know the Role – Review the job description and responsibilities clearly.
Practice Communication – Speak clearly in English and your chosen regional language (Hindi/Tamil/Malayalam).
Review Banking Basics – Brush up on basic banking and fintech knowledge.
Prepare Scenarios – Be ready to answer situational customer service questions.
Dress Professionally – First impressions matter, even for virtual interviews.
Bring Documents – Carry your resume, ID proof, and certificates.
Stay Confident and Polite – Maintain a positive, solution-oriented attitude.
FAQs for Walk In Interview at Teleperformance
1. Who can apply?
Graduates/Postgraduates with 18+ months BPO experience and 6+ months in Banking/Fintech process.
2. What is the job location?
Bengaluru (Hebbal Kempapura and nearby areas).
3. What languages are required?
English with Hindi, Tamil, or Malayalam.
4. Is this a remote job?
No, it’s a work-from-office position.
5. What is the salary?
₹33,000 CTC, ₹27,000 take-home.
6. What are the working hours?
Day shift, 6 days a week with 1 rotational off.
Conclusion
The position of Customer Support Executive at Teleperformance is basically a career journey that transports you through the dynamic customer experience, finance, and fintech sectors. TP provides employees with the opportunity to work, gain experience and succeed with an attractive salary, a clear career progression and a positive work culture.If that is the case with you, then you would be well advised to consider this opportunity as an ideal job with both monetary stability and career development.
Click Here to Apply Now
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