Walk Interview in Hyderabad For Freshers Sutherland Global Services is hiring for multiple access-stage roles via a stroll-in drive in Hyderabad. Open positions include Customer Support Executive (Voice/Non-Voice), Technical Support Representative, Back Office Associate, and Chat/Email Support Executive. These roles contain managing consumer queries, supplying technical support, and ensuring excessive purchaser pride for international customers. Ideal candidates need to have strong communication competencies, primary laptop expertise, and the capacity to work in rotational shifts. Freshers and candidates with up to 2 years of enjoy are eligible. This is a complete-time possibility offering a salary variety of ₹2.7 – ₹2.9 LPA with profession growth capacity.
- Position: Customer Support Executive (Voice/Non-Voice)
- Company: Sutherland Global Services
- Location: Hyderabad
- Drive Type: Walk-in Interview
- Experience: 0 – 2 years
- Education: No unique diploma stated (Open to graduates from any trouble)
- Employment Type: Full Time
- Salary: ₹2.7 LPA – ₹2.9 LPA
Company Overview:
Founded in 1986, Sutherland Global Services Inc. Is a digital transformation company business enterprise focusing on client enjoyment and employer gadget transformation. Headquartered in Rochester, New York, Sutherland has a presence in over 20 international locations, the usage of greater than 38,000 professionals. In India, it operates from several cities which incorporate Hyderabad, a hub for its customer support and reduce over again-workplace operations.Sutherland companions with agency leaders in sectors which incorporate technology, healthcare, banking, and telecommunications to supply inexperienced consumer and enterprise enterprise solutions. The employer is ideal for innovation, worker-centric rules, and a strength of mind to excellence.
Key Responsibilities for Walk Interview in Hyderabad For Freshers
1. Customer Interaction
- Attend to purchase queries through cellular cellular phone, chat, or e-mail.
- Provide well timed resolutions to client issues.
- Ensure consumer pride through empathizing and responding correctly.
2. Data Management
- Accurately document all consumer transactions.
- Update CRM and notable internal systems with real-time records.
3. Process Adherence
- Follow technique documentation and scripts in which required.
- Meet exceptional necessities as steady as business company KPIs.
4. Collaboration
- Work carefully with supervisors and assist organizations.
- Participate in organisation conferences and well-known standard typical performance critiques.
5. Feedback & Improvement
- Share comments with control on customer issues.
Eligibility Criteria of Walk Interview in Hyderabad For Freshers
- Open to graduates from any float (Arts, Commerce, Science, Engineering, and lots of others.).
- No degree suggestions; undergraduates with relevant skills can also examine.
- Freshers and applicants with up to two years of experience are welcome.
- Willingness to art work in rotational shifts (which encompass night time time shifts for worldwide approaches).
- Must be fluent in English communication.
- Basic laptop literacy is wanted.
- Immediate joiners favoured.
Introduction
Are you a smooth graduate or an professional professional looking for a profession opportunity inside the ITES/BPO location? Sutherland Global Services is organizing a Walk-in Drive in Hyderabad from 15th to 20 first August 2025 for more than one roles. This is a golden possibility for device seekers to art work with an international leader in digital transformation and patron experience manage. Whether you’re absolutely beginning out or searching out an alternate, this will be your stepping stone in the route of a worthwhile profession.With aggressive salaries starting from ₹2.7 LPA to ₹2.9 LPA, profession increase opportunities, and exposure to worldwide customers, Sutherland is the location to be. Read right away to understand all approximately the method roles, obligations, qualifications required, talents, blessings, and the way you can construct your future at Sutherland.
Required Skills for Walk Interview in Hyderabad For Freshers
Technical Skills
- Typing tempo: Minimum 25–30 WPM with 90% accuracy
- Ability to navigate internet programs and CRM device
Communication Skills
- Good listening and interpersonal talents
- Clear articulation and grammar
Behavioral Skills
- Team participant with a super mind-set
- Ability to art work underneath strain
- Time control and multi-tasking capabilities
- Problem-fixing thoughts-set
Job Description of Walk Interview in Hyderabad For Freshers
Sutherland is hiring candidates for multiple roles in the customer support and business company business enterprise manner outsourcing region. The roles include interacting with international clients, resolving queries, dealing with operations, and turning in a persevering with purchaser experience. Roles are to be had in every voice and non-voice techniques.
Common Responsibilities:
- Handle inbound and outbound customer calls in an expert way.
- Resolve consumer queries efficiently and correctly.
- Maintain patron delight via spark off and accurate responses.
- Document client interactions and replace CRM systems.
- Follow organisation agency organisation protocols and compliance tips.
- Collaborate with group leads and friends to meet regular overall performance metrics.
Benefits of Working at Sutherland
Working with Sutherland comes with several blessings, making it a tremendous place to release or assemble your career:
1. Competitive Salary
- Industry-cutting-edge pay ranging amongst ₹2.7 LPA to ₹2.9 LPA
- Performance-based totally completely certainly completely incentives and bonus systems
2. Training and Development
- Comprehensive schooling within the course of onboarding
- Skill development durations and certifications
- Access to e-analyzing structures
3. Health and Wellness
- Health insurance (primarily based completely certainly totally on function and tenure)
- On-internet website on line medical centers (at some locations)
- Mental health useful beneficial useful resource thru employee assist programs
4. Career Growth Opportunities
- Internal hobby postings for vertical/horizontal motion
- Promotions based mostly on benefit and popular ordinary performance
- Opportunities to paintings with global customers and technology
5. Work-Life Balance
- Rotational shifts with appropriate weekly offs
- Paid leaves and tour advantages
- Hybrid paintings opportunities in pick out roles
Why Choose a Career at Sutherland?
1. Global Exposure
Sutherland’s customer base spans across industries and continents. Employees get a threat to paintings on international tasks and gain exposure to global company enterprise techniques.
2. Stable Work Environment
With a long time of company enjoyment, Sutherland offers a strong and mounted artwork way of existence that values transparency, understanding, and worker nicely-being.
3. Diversity and Inclusion
Sutherland is a corporation that celebrates range. It permits inclusive hiring practices and respects awesome cultures and backgrounds.
4. Recognition and Rewards
The business enterprise frequently recognizes excessive performers through awards, incentives, and rapid-tune promotions.
5. Long-time period Career Prospects
Many personnel begin to get admission to-diploma roles and move directly to grow to be group leads, managers, or perhaps branch heads. The based totally actually profession path and mentorship packages help personnel extend.
Interview Process for Walk Interview in Hyderabad For Freshers?
Since that is a Walk Interview in Hyderabad For Freshers candidates need to go to the interview venue with required documents. Here’s what to expect:
1. Initial Screening
Resume take a look at and number one eligibility verification
2. Aptitude/Typing Test
Basic English and typing assessment
3. HR Interview
General speak on statistics, expectancies, and communique test
4. Operations/Final Round
Role-precise questions and situation-based totally totally questions
How to Apply for Walk Interview in Hyderabad For Freshers?
Walk Interview in Hyderabad For Freshers
Date: 15th to 21st August 2025
Location: Sutherland Office, Hyderabad (Exact venue to be examined via Freshersvoice or Pharma Recruiter portals)
Time: 10:00 AM – 4:00 PM
Tips for Success for Walk Interview in Hyderabad For Freshers
- Practice not unusual customer service interview questions
- Improve typing pace and accuracy
- Prepare to demonstrate verbal exchange abilities with a bit of specific fortune
- Stay informed approximately Sutherland’s industrial employer organisation business corporation organization values and offerings
- Bring all required files to avoid disqualification
Conclusion
The Sutherland Walk Interview in Hyderabad For Freshers gives a totally unique opportunity for clean graduates and early experts to begin a sturdy and worthwhile career inside the BPO and ITES business enterprise. With minimum eligibility necessities, appealing salaries, sturdy education, and promising career increase, this isn’t always only a hobby — it’s a stepping stone to prolonged-term fulfillment.Whether you’re an extra energizing seeking out to make your mark or a professional searching out a dynamic art work environment, Sutherland Global Services might be the right place for you. Don’t bypass this possibility — polish your resume, collect your documents, and stroll in with self perception among 15th and 21st August 2025.
Click Here to Apply Now
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