Wipro Vacancy in Mumbai for fresh graduates (0–3 years’ revel in) in Mumbai for Associate – Non‑Voice/Back Office and Service Desk Analyst L1 roles. Offered shifts consist of fixed night and 24/7 rotational schedules, with each night and daytime alternatives. Positions are primarily based in Airoli, Powai, and critical Mumbai, offering in-hand salaries around ₹15–32K/month plus incentives. Ideal candidates have a graduate diploma, fundamental MS Office abilities, strong communication, analytical thinking, and typing skillability. These openings are a part of Wipro’s ongoing off-campus recruitment pressure—register now through the reliable Wipro Careers portal to use ASAP.
- Role: Associate
- Location: Mumbai
- Company: Wipro
- Salary: Not Disclosed
- Qualifications: Any Graduate, Any Postgraduate
- Experience: 0 – 3 years
- Job Type: Full Time
About Wipro:
Wipro Limited is a first-rate international information technology, consulting, and business process services company. Headquartered in India, it enables clients for the duration of industries to undergo virtual transformation and enterprise innovation. With a presence in over 60 countries, Wipro offers services in cloud computing, cybersecurity, artificial intelligence, and more. Known for its commitment to sustainability and variety, Wipro empowers agencies to adapt, develop, and attain an ever-evolving virtual panorama.
Wipro Vacancy in Mumbai Job Description:
The primary duty of the Associate is to offer super technical assistance throughout various purchasing processes, which includes responding to client queries via voice calls, resolving troubles, escalating complicated troubles when necessary, and making sure that provider-level agreements (SLAs) are continuously met. The role requires a proactive thoughts-set, super communiquthought-setd the capability to artwork in a quick-paced, 24/7workworkenvironment.
Wipro Vacancy in Mumbai Key Responsibilities:
- Handle inbound and outbound voice calls with professionalism and clarity.
- Provide a set of accurate rates of technical guidance to customers.
- To identify customers andd solve issues effectively, making sure a high level of pride.
- Escalate unresolved problems to appropriate innthe er organizations or better manipulate.
- Use the front-office equipment to log, tune, and follow up on consumer issues.
- Maintain documentation of consumer interactions, solutions, and comply with follow-up, continuously replace information on strategies, merchandise, and services.
- Adhere to all enterprise policies, consisting of compliance, privacy, and protection protocols.
- Demonstrate the right phone etiquette and professional conversation usually.
- Work of a crew to satisfy and exceed performance metrics which includes splendid, overall, performance, and consumer pride.
Mandatory Skills & Qualifications:
Educational Qualification: Any Graduate or Postgraduate from a recognized organization.
Technical Skills:
- Basic laptop operations skillability.
- Good information about Microsoft Excel.
- Familiarity with information-pushinformation-drivens.
Analytical Skills:
- Strong problem-solving and analytical questioning.
- Ability to multitask and work efficiently under pressure.
Communication Skills:
- Excellent listening and comprehension talents.
- Fluency in spoken English with clear pronunciation.
- Strong written communication for documentation and reporting.
Preferred Skills (Not Mandatory):
- Prior experience in customer support, reservations, or technical help.
- Knowledge of ITIL techniques, incident/exchange/hassle control.
- Exposure to gear like ServiceNow or extraordinary ticketing structures.
- Understanding of service catalogs, SLA manipulate, and escalation matrices.
- Background or interest in virtual transformation or ITSM (IT Service Management).
Wipro Vacancy in Mumbai Work Environment:
- Shift Requirements: This is a full-time position requiring flexibility to work in rotatwork4/7 shifts. Weekend and nighttime are based mostly on industrial organization desires.
- Workplace: Work from Office (Mumbai) – candidates want to be organized to perform onsite as in line with organizational requirements.
- Team Culture: A collaborative, inclusive, and overall performance-pushed tradition wherein colleagues are encouraged to observe colleagues, and encouraged to approach enhancements.
Why Join Wipro?
Wipro is considered one of India’s main IT groups, featured in the Fortune India 500 and the Forbes Global 2000. With over 500,000 employees and a presence in greater than 60 international locations, Wipro presents severa possibilities for expert improvecareerlining knodge of, and international exposure.
By jexposurepro as an Associate, you not most effective advantage hands-on experience with custom hands-on and technical operations but additionally cbecomepart also become part of learning, variety, and innovation. Wipro is constantly identified for being a female-friendly administrative center, a pinnacle Indian MNC, and a pioneer in using technological transformation for worldwide establishments.
More Other Jobs:
Walk in Interview in Hyderabad, Wipro Fresher
Amazon Jobs in Multiple Cities
Meesho Job Vacancy in Bengaluru
HCLTech FreshWalk-in in Opportunity in Chennai
To get early access to updates about similar opportunities, join Opportunity Track on WhatsApp, Telegram, Google News, LinkedIn, YouTube, Facebook, Instagram, or Twitter.
