Concentrix

Concentrix Corporation is a worldwide chief in organization corporation device outsourcing (BPO) and customer revel in (CX) offerings, primarily based in Newark, California. Founded in 1983, it have emerge as an independent, publicly-traded corporation on December 1, 2020, after spinning off from SYNNEX.

Today, Concentrix serves over 2,000 clients—which includes one hundred fifty five Fortune Global 500 producers—inside the direction of six continents and additional than 70 international locations, supplying offerings in a hundred and fifty+ languages. Its solutions span client care, digital transformation, AI-powered analytics, technical resource, and once more-place of work operations.

By 2023, the enterprise organisation reached approximately 440,000 employees, developing to 450,000 in 2024, and said USD $22–$23 billion in annual income. Concentrix moreover earned a spot at the Fortune 500 in 2024, score #499.

Driven with the aid of CEO Chris Caldwell due to the fact that its public debut, the organisation enterprise has grown organically and thru key acquisitions—IBM Daksh (2013), Minacs, Convergys (2018), Webhelp (2023), and Philippines’ BlinkCX (2025). These moves helped growth Concentrix’s international gain and diversify its business enterprise portfolio.

Their organization challenge emphasizes being a “new breed of tech-powered, intelligence-fueled” commercial enterprise corporation that stressful conditions conventions and ensures “smart transformation” thru incorporated format, convey collectively, and run capabilities . This includes AI-higher device like iX Hello 2.Zero, and deep employer expertise in some unspecified time within the future of sectors like tech, banking, healthcare, retail, telecom, and public offerings.

While Concentrix enjoys a robust popularity for client retention—about 90 five%—and deep partnerships with lengthy-time period customers (avg. Sixteen years), worker reviews are blended. Reddit clients file reviews beginning from poisonous place of job way of lifestyles and underpayment to harsh everyday preferred average normal overall performance desires. One ordinary statement stated: