HCLTech Walk in For Freshers. We are hiring clean graduates with superb conversational and customer service competencies for the position of Customer Service Executive – Voice Process. Work from the workplace in a 24/7 UK shift environment. Immediate joiners are most effective.
HCLTech Walk in For Freshers Description:
- Job Title: Customer Service Executive – Voice Process
- Salary: Not Disclosed
- Location: Chennai
- Job Type: Full Time
About HCLTech:
HCL Technologies Limited, called HCLTech, is an international leader in IT services and consulting. Headquartered in Noida, India, HCLTech serves clients throughout industries with current era solutions, digital transformation services, and a commitment to innovation. With a presence in over 50 international locations and a group of workers of more than 2 hundred 000 specialists, HCLTech is at the vanguard of the global IT landscape.
Formerly known as Hindustan Computers Pvt. Limited, HCLTech has developed from a conventional hardware business enterprise to a full-service generation associate for Fortune 500 establishments. The corporation keeps to uphold its values of integrity, innovation, and customer-centricity.
HCLTech Walk in For Freshers Job Description:
HCLTech is carrying out a Walk-in Drive for the placement of Customer Service Executive – Voice Process at its Chennai workplace. This position is ideal for sparkling graduates with a flair for communication and a choice to work in a fast-paced environment.
HCLTech Walk in For Freshers Job Responsibilities:
- Attending and resolving inbound customer queries following the usual name flow methods
- Delivering extremely good first-name ddecisionsand escalating unresolved issues accurately
- Ensuring strict adherence to service nice requirements and operational protocols
- Participating in ordinary tracking and comments sessions to decorate performance
- Maintaining accuracy and protection in managing customer data and sensitive dinformata
- Updating information such as escalation logs, criticism trackers, and different internal reports
- Contributing to group dreams and taking part in motivational activities
- Ensuring schedule adherence, together with breaks and login/logout timings
- Complying with all company guidelines regarding information safety and clientprivacys
HCLTech Walk in For Freshers Eligibility Criteria:
- Qualification: Any graduate (Bachelor’s diploma in any subject)
- Experience: Freshers are welcome; previous enjoy in customer support is an added gain
- Joining: Only instant joiners may be taken into consideration.
HCLTech Walk in For Freshers Skills and Requirements:
- Excellent verbal exchange competencies in English (both written and verbal)
- Strong customer service orientation with the capability to empathize and interact successfully
- Sound running knowledge of MS Office programs
- Good pc skillability and capability to learn new structures fast
- Effective multi-tasking abilities to manage diverse duties
- Ability to stay calm and composed throughout hard situations or emergencies
- High regard for patron data confidentiality and protection
- Preference will be given to candidates with UK inbound calling experience, specifically in the banking area
- Flexibility to paintings in a 24/7 rotational shift environment (predominantly UK shifts)
- Professional mindset, punctuality, and commitment to pleasant and service excellence
Why Join HCLTech?
- Working at HCLTech offers numerous benefits for young experts:
- Training and Development: Receive complete training to develop your technical and interpersonal abilties
- Global Exposure: Work with worldwide clients and get publicity tforglobal carrier standards
- Career Growth: Fast-music profession opportunities within the corporation based on merit and performance
- Diverse Work Environment: Be part of a colourful and inclusive place of job culture
- Job Stability: Join a financially robust and globally reputable IT brand
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