As a Teleperformance Hiring Customer Support Executive, you’ll be the primary issue of touch for clients, managing their queries and ensuring a persevering experience. The function includes effective communique in Hindi and English, resolving court cases, and retaining correct statistics. This position is right for freshers or experienced candidates seeking to excel in customer service. Working in a collaborative environment, you will get keep of schooling to deliver splendid assistance whilst adhering to business enterprise tips. With a day shift timetable and aggressive profits, this function gives increased possibilities interior one of the main worldwide customer support businesses.
- Role: Customer Support Executive
- Company: Teleperformance
- Experience: 0 Years
- Salary: ₹ 70,000-2.25 Lacs P.A
- Location: Bengaluru
- Employment Type: Full Time
Teleperformance Hiring Customer Support Executive
Teleperformance is searching for dynamic and enthusiastic human beings for Customer Support Executive positions. This opportunity is ideal for freshers aiming to kickstart their careers in a reputed enterprise agency. With a dedication to handing over brilliant customer service, this role includes interacting with clients, resolving their queries, and ensuring satisfaction.
Company Overview
Teleperformance Hiring Customer Support Executive is a global chief in patron experience manipulation and outsourcing answers. With a presence in over 80 worldwide places, it makes a specialty of supplying omnichannel beneficial useful resources for clients in numerous industries, together with telecom, banking, healthcare, and retail. Customer Support Executive Known for its worker-centric recommendations and modern strategies, Teleperformance fosters dynamic artwork surroundings that encourage expert boom and development. The business enterprise’s willpower toward excellence is pondered in its cutting-edge technology and patron-targeted techniques, making sure first-rate provider shipping. Teleperformance Hiring Customer Support Executive is a tremendous place of business for the ones looking to build a profitable profession in a supportive and increase-orientated organization.
Key Responsibilities of a Customer Support Executive at Teleperformance
Customer Interaction: Respond to customer queries and concerns professionally through phone, email, or chat.
Issue Resolution: Identify problems, provide accurate solutions, and ensure customer satisfaction within the first interaction whenever possible.
Maintain Records: Teleperformance Hiring Customer Support Executive Accurately document customer interactions, complaints, and resolutions in the company database for future reference.
Build Rapport: Establish positive relationships with customers by demonstrating empathy, patience, and understanding.
Escalation Management: Teleperformance Hiring Customer Support Executive Escalate unresolved or complex issues to higher authorities while providing necessary details for resolution.
Feedback Collection: Gather customer feedback to improve services and contribute to organizational growth.
Time Management: Handle multiple customer interactions efficiently, prioritizing tasks to meet deadlines and service level agreements.
What You’ll Do:
- Handle customer queries professionally via telephone, e-mail, or chat.
- Provide facts and resolve proceedings without delay and as it must be.
- Maintain correct purchaser data within the corporation database.
- Deliver first-rate customer service, build rapport, and bear in mind with clients.
- Teleperformance Hiring Customer Support Executive Escalates troubles to senior management even as critical.
- Teleperformance Hiring Customer Support Executive Ensure compliance with company rules and requirements for the duration of all customer interactions.
Requirements:
- Graduates and undergraduates are eligible to apply.
- Strong verbal conversation capabilities.
- Fluency in Hindi and English is compulsory.
- Freshers are welcome, and candidates with customer service experience are a plus.
- Ability to paint in a group and manipulate customer expectations correctly.
Key Motives for Joining Teleperformance
- Career Growth Opportunities: Teleperformance offers a clear career path, providing employees with regular training, mentorship, and chances to advance within the organization.
- Global Recognition: As a global leader in customer experience management, Teleperformance Hiring Customer Support Executive is a reputable company that adds value to your professional profile.
- Employee-Centric Policies: The company fosters a supportive and inclusive work culture, ensuring job satisfaction and work-life balance.
- Skill Development: Comprehensive training programs enhance communication, problem-solving, and technical skills, preparing employees for long-term success.
- Competitive Compensation: Attractive salary packages and performance-based incentives make it a financially rewarding workplace.
- Dynamic Work Environment: Collaborate with diverse teams and gain exposure to international clients and industries, enhancing your professional experience.
Skills at Teleperformance Hiring Customer Support Executive
Communication Skills: Ability to deliver information in reality and successfully in Hindi and English.
Problem-Solving Skills: Quickly perceive and resolve purchaser troubles to ensure satisfaction.
Empathy: Understand and relate to client troubles, building an extremely good rapport.
Teamwork: Collaborate successfully with colleagues to satisfy organizational dreams.
Adaptability: Handle dynamic conditions and modify to tremendous consumer goals seamlessly.
Benefits of Working at Teleperformance
Competitive Salary: Attractive repayment with boom possibilities.
Training Programs: Comprehensive education to decorate skills and usual performance.
Career Growth: Clear career paths and promotions for excessive performers.
Global Exposure: Opportunities to work with numerous businesses and industries.
Work Environment: Inclusive and collaborative place of job manner of existence.
Job Security: Stability with a worldwide leader in customer service manipulation.
Why Join Teleperformance?
Supportive Work Culture: Teleperformance fosters an inclusive and employee-friendly environment, ensuring work-life balance and job satisfaction.
Comprehensive Training: New joiners receive extensive training to develop communication, problem-solving, and technical skills.
Competitive Compensation: With a fair salary package, performance incentives, and other perks, Teleperformance offers financial security.
Diverse Work Exposure: Work with a global clientele and diverse teams, gaining invaluable experience across industries.
Immediate Employment Opportunity: With immediate joining and walk-in interviews, it’s an excellent chance for freshers to begin their professional.
Conclusion
As a Customer Support Executive at Teleperformance, your feature is to assist customers using manner of addressing their inquiries, resolving court cases, and ensuring a fantastic issuer revels in. You will communicate efficaciously in Hindi and English, control purchaser interactions professionally, and preserve accurate facts in every case. This feature calls for sturdy problem-fixing capabilities, empathy, and the capability to conform to several client wishes. With entire schooling, a supportive artwork environment, and opportunities for career increase, Teleperformance offers a brilliant platform for individuals searching to excel in the customer service region. Freshers and skilled candidates alike can thrive in this dynamic position.
Click Here to Apply Now
Other Jobs
Infosys Recruitment for Lead Analyst
Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp–Click Here, Google News–Click Here, YouTube– Click Here, LinkedIn–Click Here, Telegram – Click Here, and Twitter – Click here
